價格:免費
更新日期:2019-05-28
檔案大小:48.6 MB
目前版本:1.2.11
版本需求:需要 iOS 10.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。
支援語言:丹麥文, 俄文, 土耳其文, 巴克摩文挪威文, 希臘文, 德語, 日語, 法文, 波蘭文, 瑞典文, 簡體中文, 義大利文, 英語, 荷蘭文, 葡萄牙文, 西班牙文, 阿拉伯文, 韓語
Self-Service Portal is the mobile version of Service Management Automation service portal in MicroFocus SMA suite. Via this application, user can:
1. Search service or support offerings, knowledge articles and news
2. Browse the service or support offerings
3. Create new service or support request
4. Approve or deny requests
5. Accept or reject resolved requests
6. Smart Ticketing and virtual agent support
IMPORTANT: This software requires connectivity to the Micro Focus Service Management Automation Suite. You may activate the mobile app by scanning a QR code from your company’s Service Management Automation Service Portal web site. You may also contact your IT administrator for an activation URL.
支援平台:iPhone