速報APP / 商業 / Self-Service Portal

Self-Service Portal

價格:免費

更新日期:2019-05-28

檔案大小:48.6 MB

目前版本:1.2.11

版本需求:需要 iOS 10.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。

支援語言:丹麥文, 俄文, 土耳其文, 巴克摩文挪威文, 希臘文, 德語, 日語, 法文, 波蘭文, 瑞典文, 簡體中文, 義大利文, 英語, 荷蘭文, 葡萄牙文, 西班牙文, 阿拉伯文, 韓語

Self-Service Portal(圖1)-速報App

Self-Service Portal is the mobile version of Service Management Automation service portal in MicroFocus SMA suite. Via this application, user can:

1. Search service or support offerings, knowledge articles and news

Self-Service Portal(圖2)-速報App

2. Browse the service or support offerings

3. Create new service or support request

Self-Service Portal(圖3)-速報App

4. Approve or deny requests

5. Accept or reject resolved requests

Self-Service Portal(圖4)-速報App

6. Smart Ticketing and virtual agent support

IMPORTANT: This software requires connectivity to the Micro Focus Service Management Automation Suite. You may activate the mobile app by scanning a QR code from your company’s Service Management Automation Service Portal web site. You may also contact your IT administrator for an activation URL.

Self-Service Portal(圖5)-速報App

支援平台:iPhone